Privacy Policy of TS Grale Ltd 9th APRIL 2018

www.tsgrale.com

Introduction

TS Grale Limited of 1st Group Bow Court, Coventry, England, CV5 6SP is committed to protecting the privacy of our candidates, clients and users of our website. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website is only used for the purposes set out in this policy.

The Information We Collect and How We Use It

TS Grale may collect your personal details, including but not limited to your name and contact details (together with your e-mail address) and other relevant information from your CV. On occasions this may also include – sensitive personal information such as details of criminal convictions and ethnic origin. This information is held, used and disclosed by us as follows:

  1. to provide our services to you;
  2. to maintain our business relationship, where you are a user of our website, a client or candidate;
  3. to enable you to submit your CV for general applications or to apply for specific jobs. Please see the separate section on your CV below which outlines additional uses and disclosures;
  4. to match your details with job vacancies, to assist us in finding a position that is most suitable for you and to send your personal information (including sensitive personal information) to clients in order to apply for jobs;
  5. to answer your enquiries;
  6. to direct-market products and services, advise you of news and industry updates, events, reports and other information. Where we do so, you will be able to unsubscribe from such communications;
  7. to fulfil contractual obligations with our clients
  8. by TS Grale to enable the development and marketing of other products and services and to improve our customer service and to make our services more valuable to you, including tailoring our website to make it relevant to you personally.
  9. to trusted third parties where we have retained them to provide services that you or our clients have requested, such as reference, qualification and criminal reference checking services (as required), verification of the details you have provided from third party sources, psychometric evaluations or skills tests. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality as TS Grale;
  10. to third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research function co-ordinators. These third parties comply with similar undertakings of privacy and confidentiality as TS Grale;
  11. if TS Grale merges with or is acquired by another business or company, we may share personal information with the new owners of the business or company and their advisors and if this happens, you will be sent notice of such event;
  12. we may also release personal information to regulatory or law enforcement agencies, if they require us to do so. We will also disclose your information where we are permitted and requested to do so by law; and
  13. we may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed above.
  14. our website may also use a website recording service which can record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting and is not shared with anybody else.

Curriculum Vitae (“CV”)

We give you the option of submitting your CV via our website or by providing your CV to one of our consultants. You can do this either to apply for a specific advertised job or for consideration by our recruitment consultants for positions as they come up. Your CV will be stored in the TS Grale database, and will be accessible by TS Grale recruitment consultants.

You can update your CV at any time, simply by following the same procedure to submit a new CV and advising the relevant contact of your new submission.

Aggregate Information about TS Grale online visitors

We gather information and statistics collectively about all visitors to our website, for example, which area users access most frequently and which services users access the most. We only use such data in the aggregate form. This information helps us determine what is most beneficial for our users and how we can continually improve our online services to create a better overall experience for our users.

Access

You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may ask you to verify your identity and for more information about your request. We also have the right to charge an administrative fee for this service. Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so.

If you would like to make a request for information, please contact info@tsgrale.com. You also have the right to ask TS Grale to stop using your information. However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients or financial information that we need to keep for periods of up to six years, i.e. that relate to tax matters. Where we are unable to comply with your request we will provide reasons for failing to do so.

Changes to our Privacy Policy

This privacy policy may be changed by TS Grale at any time. If we change our privacy policy in the future, we will advise you of changes or updates to our privacy policy by a prominent notice on our website. Continued use of this website or our services after such changes will constitute your acceptance of such changes.

If, at any time, you have questions or concerns about TS Grale’s online privacy commitment, please feel free to e-mail us at info@tsgrale.com or call our office on 0113 487 9300 to speak to one of our representatives.

Equal Opportunities

TS Grale is an equal opportunities employer and a company committed to diversity. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age.

As part of our commitment to equal opportunities we may from time to time use information provided by you for the purposes of diversity monitoring. All such information will be used on an anonymised basis.

Contact

If you have any enquires you can contact us at: info@tsgrale.com or by writing to us at:

Paul Fleming
Director

TS Grale Limited
14 King Street
Leeds
LS1 2HL

Our registered office is at:

TS Grale Limited
1st Group Bow Court,
Coventry,
England,
CV5 6SP